Terms & Conditions

Last edited 12 February 2021

Terms & Conditions

Effective Date - 9th June 2020
V1.1 - Last edited 9th June 2020

This policy lays out what we expect of you as someone who uses ZayCare & affiliated products, and what you can expect from us. It was last updated on February 12th, 2021. 

Confused? Got questions? Send us an email at support@zaycare.com and we’ll get in touch with you

The Plain English Version

If you want the long legal version, scroll further down. :)

What’s the deal with these terms of use?

This the legal agreement between us when it comes to using our website and service. If you use ZayCare, you agree to these terms. Don’t agree with the terms? Don’t use ZayCare.

What’s ZayCare?

Zaycare is a range of modules, education management tools for daycares & schools spanning the entire operation. It is the first planning system designed by care providers specifically for other care and education providers. An automation platform for a organisations operations, taking away all work from the administration and streamlining management processes. We run the entire HR, Finance, Scheduling, and Day-to-Day planning of child care centres and schools.

And what can I do with you?

Digitise your Schools administration spanning from class attendance, reporting, managing your staff, and collecting school fees.

Can anyone use ZayCare.com?

Zaycare is currently available for childcare organisations (daycares, preschools, nurseries) and schools focussing on elementary eduction.

What’s on your website?

Information about our product, services, and business. Our hard-working (and handsome) copywriters do their best to make sure all the info is accurate and up-to-date. Sometimes it’s not. If that’s the case, we won’t hold them responsible (you can’t hold them responsible either). But please do let us know and we’ll fix it.

Can I use ZayCare to do something illegal?

No. Please don’t use ZayCare to break (or bend) the law. If any of our employees, partners, suppliers etc. have to pay money because you use the site illegally, you’ll have to pay them back.

Anything about indemnity in the terms and conditions?

You agree to pay for any claim or demand (including attorneys’ fees) from any third party that comes as a result of:

- You violating these terms when using our site and service 
- You breaking the law or suppressing the rights of someone else when using our site and service

I assume ZayCare works perfectly 100% of the time?

We try our best. But sometimes it might not work properly. We’re not liable for any technical errors, maintenance work, damage, wrongful use, unauthorized access, conflicts between you and other ZayCare users, and content you upload to ZayCare.

Who owns all the stuff on your website?

We do. It’s all protected by European and/or international regulations around intellectual property. That goes for our software, brands, labels, symbols, texts, graphs, drawings, videos, audio, sculptures, handwritten love letters, and toilet stall doodles as well. Please don’t change, copy, reproduce, or translate them unless we said you could.

What about other people’s stuff on your website?

We’re not liable for third-party content on our site (ad banners, for example) and we don’t endorse it. If you end up using anything provided by these third parties, it’s down to you to read and accept their policies.

Do you collect my data?

Yes, some of it. You can read more in our privacy policy and cookie policy here

Do you ever change your website or service?

Yep. We occasionally update, tweak, delete, experiment, or facelift aspects of our website or service. We’ll let you know if it’s going to affect you.

How are my rights protected?

Everything we do is governed by European law. You may also have rights as a consumer wherever you are in the world. 

Check out the European Union’s online dispute resolution webpage.

The Long Version

Zay.In | Legal Notice and Terms of Use

Information of the company that manages the services.

Effective date: June 9th, 2019.

The platform accessible through the sites on domain name https://zaycare.com and mobile variants (the “Site”) is provided by Zay.Works Pte. Ltd. (hereinafter referred to as “us”, “we” or the “Company”), a Singapore entity with registered address at 68 Circular Road #02-01, 049422, Singapore, and UEN (Registration Number) 202011420G. You may contact us by sending an email to support@zaycare.com.

1. General

These terms of use (the “ToU”) are the legal agreement between you and the Company, and govern the access to, browsing, and use of the Site. By accessing the Site, you accept to be bound by these ToU. In the case you do not agree with the terms and conditions set forth herein, you must refrain from accessing and using the Site. Should you have any doubts in connection with these ToU, please contact support@zaycare.com.

2. Purpose of the Site

The purpose of the Site is to provide general and business information about the activity of the Company and, with respect to users that have created an account in accordance with the Service Terms and Conditions, enable the use of the services offered by us, consisting in the management of daycares & schools interacting with our platform (the API), and any other services as may be offered by us from time to time (indistinctly referred to as the “Services”).

The Site is not targeted towards, nor intended for use by, anyone under the age of 16. You must be at least 16 years old to access and use the Site and use the Services. If you are between 14 and 16 years old, you may only use the Site under the supervision of a parent or legal guardian.

3. Information available on the Site

We make our best efforts to ensure that all general and business information available on the Site is comprehensive and error-free, and we periodically review the contents, information, and any other data of any kind included on the Site. However, you acknowledge and accept that all data available on the Site is provided for information purposes only, and that the Company does not warrant nor accept any liability for any errors existing in the information. We recommend you that you search from time to time for updates of, or amendments to, the contents of the Site.

4. Your use of the Site

You must use the Site complying with law and public order. In particular, you undertake to not use the Site to pursue illegal purposes, contrary to the rights and legitimate interests of us or any other third party, or in any other manner that may tamper, disrupt, overload or otherwise damage the Site or the Services. You undertake to comply with any instructions or recommendations given by us or by any individual acting on behalf of the Company in connection with the use of the Site or the Services.

5. Indemnity

You shall indemnify, defend, and hold the Company, its officers, directors, employees, agents, partners, suppliers, and/or licensors harmless, and will keep them indemnified from and against any claim, loss, expense, liability, damage or demand—including reasonable attorney’s fees— relating to, arising from, or allegedly arising from your use of the Site in breach of the law, or a breach of these ToU or any other contractual obligation you have assumed vis-à-vis the Company.

6. Limitation of liability

We make our best efforts to ensure that the Site is available and fully functional. However, to the maximum extent permitted under applicable law we do not warrant that the Site will always be available, undisrupted, and error-free. In particular but without limitation, we shall not be held liable in the event of:

-Technical errors preventing a regular use of the Site and caused by force majeure circumstances, acts of God, or otherwise;

-Maintenance works impacting the availability and access of the Site;

-Damages based on the contents of the Site;

-Wrongful use of the Site, or use contrary to the law, these ToU, or any other agreement between you and the Company;

-Unauthorized third party access to the Site or the Services;

-Conflicts that arise between you and other users of the Site; or

-Contents uploaded by you to the Site.

7. Intellectual property

All works, trademarks, software, or other contents and creations displayed on the Site or otherwise provided or made available by us through the Site or the Services are owned by the Company or have been licensed to us by their owner. Unless expressly granted by their corresponding rightsholders or by law, you do not have any use or ownership rights upon the above-mentioned contents and creations other than for the use of the Site and/or the Services under the terms and conditions described in these ToU. Therefore, except when authorized in accordance with this section or these ToU, you may not distribute, reproduce or copy, communicate to the public, transform or modify, adapt, translate, or otherwise use and exploit said works.

8. Privacy and cookie policy

Your use of the Site and/or the Services may result in the collection and further processing of information, including information of personal nature. We will inform you whenever said collection and processing takes place, and the processing shall be governed and subject to our Privacy Policy and Cookie Policy.

9. Links to third parties’ webpages

We are not liable for websites and contents provided by third parties that are linked or embedded in the Site or the Services, either as advertisement banners or otherwise included in any of the Site’s contents. We shall have no obligation to review the contents of said webpages and the services or products that third parties may offer through them, and their existence does not imply that we support, promote, endorse, sponsor, guarantee, or recommend the linked websites, contents, services, or products. You acknowledge that terms and conditions may apply to the access and use of said services, products, and websites, and that you are responsible for reviewing and accepting them.

10. Amendments to the Site

We may update, delete, amend or modify the Services, the Site, and the information provided through the Site from time to time. Likewise, we may delete access to the Services or the Site from time to time, by providing prior reasonable notice.

11. Governing law and dispute resolution

The rights and obligations of the parties under these ToU shall be governed by European law. This shall not prevent the application of those mandatory rights you are entitled to under your applicable law in the event that you are acting as a consumer.

Also, should you be acting as a consumer, you may also access to the European Union’s online dispute resolution webpage.


The illegality, invalidity, nullity or unenforceability of any of the sections of these ToU will not affect the validity of its other provisions, which shall remain in full force and effect. Such sections are to be replaced or integrated into others that, in accordance with law, correspond to the objective of the substituted sections.

If, at any time, we fail to respond to a breach of these ToU by you, that failure will not waive our right to act with respect to subsequent or similar breaches. A waiver will only be binding on the Company if it is in writing and signed by the Company.

These TU are drafted both in plain and legal versions. In case of any discrepancies, the legal version included herein shall prevail and take precedence with respect to the plain version.